Skip to main content

Cookie Policy

This policy explains what cookies are, how we use them on our websites and what you can do to manage how they are used.

This policy relates to your use of our website, our social media pages (such as Facebook, Twitter, Youtube and Instagram), subscribing to our services or making a donation to us and/or shopping with us online. You agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these websites, please consult their cookie policies as appropriate.

Who are we?

Plantlife is a UK based International conservation charity and our registered charity numbers are 1059559 in England and Wales, and SC038951 in Scotland. Our charity is also registered in England and Wales as a company limited by guarantee under number 3166339.

Our Registered office is:

Brewery House

36 Milford Street

Salisbury, Wiltshire

SP1 2AP, United Kingdom

Tel: 01722 342730


Cookies explained

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website and these help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website and which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

Our use of cookies

We use cookies on this website to:

  • recognise when you visit this website (this speeds up your access to the website as you do not have to log in each time).
  • obtain information about your preferences and use of our website.
  • keep track of the items stored in your shopping basket and take you through the checkout process.
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements.
  • target our marketing and advertising campaigns (and those of our partners) more effectively by providing interest-based advertisements that are personalised to your interests.
  • make your online experience more efficient and enjoyable.

For further information on cookies generally visit the About Cookies or All About Cookies websites.

Types of cookies

A visit to a page of the Plantlife  website may generate the following types of cookie:

  • Session cookies
    These allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
  • Persistent cookies
    These are stored on your device in between browser sessions and allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache.

Additionally, the cookies that we place on your device may also be:

  • Strictly necessary cookies
    These are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided.
  • Performance cookies
    These collect information about how you use our website, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works.
  • Functionality cookies
    These allow our website to remember the choices you make (such as your username, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

Targeting cookies (third party cookies and cookies used for advertising)
Targeting cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our website and help measure the effectiveness of the advertising campaign. These may also be used to choose the advertisements which are displayed to you on our website and other websites.

Which cookies do we use?

The list below outlines the purpose of each of the cookies we may use now, or in the future on our websites and gives links to the privacy policies of any third parties involved.

    • Cookie author: Facebook
      Cookie purpose: this allows conversion tracking, optimisation and remarketing.
      Policy location: Facebook
    • Cookie type: 1st party advertising/analytics
      Cookie author: Google Adwords, Analytics and Google Marketing Platform 360
      Cookie purpose: this is a web analytics service provided by Google which uses cookies to show us how visitors found and explored our website, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (for example, how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
      Policy location: Google
    • Cookie type: 3rd party advertising/analytics
      Cookie author: Hotjar
      Cookie purpose: Hotjar is an all-in-one analysis and feedback tool which reveals the online behaviour and feedback of our website visitors.
    • Cookie type: 3rd party advertising/analytics
      Cookie author: YouTube
      Cookie purpose: uses a unique identifier to retain statistics of videos you’ve seen on YouTube. It also estimates your bandwidth on pages with integrated YouTube videos.

Cookie settings

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our website and you will not receive a personalised service.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices website.

Also, you can visit the trade body representing these advertising platforms for more information: Network Advertising Initiative. From its website, you can control third party online advertising by managing your browser opt-outs.

Please note that these links will take you to other websites. Plantlife will not be responsible for the information and also the setting of cookies on these other websites.

For further information about cookies and how to disable them please go visit the Information Commissioner’s Office website.

How to contact us

If you have any questions about this cookie policy or the information we hold about you, please contact our data protection officer.

By post: Data Protection Officer, Plantlife International, 36 Milford Street, Salisbury, Wiltshire, SP1 2AP.

Changes to this policy

We may update this policy from time to time and advise you to visit this website section in order to keep up to date with changes.

This page was last updated: March 2023